What do I do if I get the error message "Your current security settings prohibit running Active X controls on this page. As a result, this page may not display correctly while running an Oracle application"?

Follow the instructions in How to set up your computer for Active X and JInitiator for Oracle applications.

What do I do if I get an error when trying to save my shopping cart?

This error is occurring because your profile is not filled out, in order for you to save your shopping cart the billing default in your profile has to be completely blank or completely filled out.

What do I do if I see enter account after filling in my billing information?

This error occurs either when you choose a wrong account or if you choose the wrong expenditure item type. There are certain expenditure item types you need to pick when purchasing items over 5,000 dollars. Look for a document in the near future explaining those rules.